Senior Program Manager, WW Innovation Engineering

1 month ago

Toronto, Ontario, Canada Amazon Full time
About the Role

Amazon is seeking an experienced Senior Program Manager to lead the development and implementation of innovative solutions for our WW (World Wide) Delivery Station Network. As a key member of the Amazon Logistics Global Innovation Engineering team, you will be responsible for managing complex automation programs, driving execution, and communicating results to senior leadership.

Key Responsibilities
  • Own the program management for complex automation programs, managing the long-term roadmap and driving execution with the teams to deliver results.
  • Design communications and reporting for large audiences, including leadership and stakeholders.
  • Lead the 3YF and OP planning cycles for WW New Tech space, liaising with all key stakeholders across last mile businesses.
  • Identify and proactively manage areas of business importance related to your program(s), including market opportunity, financial and legal compliance, endemic problems, and large risks.
  • Influence Automation roadmap priorities and reach consensus on approach/prioritization with various stakeholders, including tech teams.
  • Manage schedules, financials, and risk trackers for all programs at a portfolio level.
  • Create standard mechanisms for the efficient operation of the teams to meet organizational goals.
  • Assist the technical teams in making right trade-off decisions between time, effort, features, etc.
  • Lead the discussion for scalability strategy of new technologies, working with various teams, including Engineering, vendors, Supply Chain, Corp Dev., etc.
  • Manage the lifecycle of complex initiatives, unblock teams, and increase the speed of delivery. Negotiate resources and priorities.
About the Team

We are a diverse team of individuals who work coherently to solve customer problems with innovative solutions. We prioritize empowering our employees to maintain work/life harmony. The team works with cutting-edge technologies to bring innovative solutions to Amazon Logistics, solving complex technical problems. It's a fine balance between working on strategic business cases and understanding human-machine interfaces.

Requirements
  • 5+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • 5+ years of program management, product marketing, business development, or technology experience.
  • Experience working across functional teams and senior stakeholders.
  • Experience owning/driving roadmap and execution strategy.
  • Bachelor's degree or certificate of completion of studies required, plus at least 7+ years of professional background in supply chain, business, engineering, or related technical or quantitative field.
  • Proven capabilities in managing complex projects.
  • Problem-solving and analytical skills.
  • 2+ years of driving process improvements experience.
  • Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
  • Experience as a program manager or owner.
  • Strong oral and written communication skills, as well as the ability to analyze quantitatively, problem-solve, and prioritize.
  • Experience in using tools such as QuickSight, Excel macros, PMO tools.

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