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Food Service Team Lead

1 month ago

Thompson, Manitoba, Canada Tim Hortons Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff to ensure exceptional customer service and high-quality food preparation.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and ensure seamless food preparation and service.
  • Supervise and coordinate the activities of staff, providing guidance and support to ensure excellent customer service and food quality.
  • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
  • Estimate ingredient and supply requirements for meal preparation, ensuring accurate inventory management.
  • Monitor and maintain quality control standards for food and service, addressing customer complaints and concerns in a professional manner.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business improvement.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.

Work Environment:

  • Fast-paced environment with high pressure to meet customer demands.

Benefits:

  • Dental plan
  • Health care plan
  • Vision care benefits
  • Life insurance

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment