Director of Development Process

1 month ago

Toronto, Ontario, Canada City of Toronto Full time
Job Title: Director of Development Process

Join the City of Toronto as a Director of Development Process and lead the transformation of the development review process. As a key member of the Development Review Division, you will be responsible for designing, developing, and implementing coordinated, City-wide changes in operating models, processes, practices, reporting, and technology to enhance overall business performance and the efficiency and effectiveness of the development review process.

Key Responsibilities:
  • Develop and implement a comprehensive business transformation methodology and tools to support the development review process.
  • Lead the development and implementation of policies and procedures for portfolio management to enable a transparent overview of transformation and continuous improvement projects across the City related to development review.
  • Establish system-level reporting standards and tracking tools, including project intake, resource utilization, capacity forecasting, project status, and milestones.
  • Develop and implement functional policies and programs that make system-level changes in overall business performance based on long-term needs.
  • Lead quality assurance function, working closely with all areas of the Division, to ensure standardization, compliance, value for money, and effective service delivery.
Requirements:
  • Post-secondary education in urban planning, public administration, or a comparable field or equivalent combination of education and experience.
  • Extensive experience leading large-scale transformational change initiatives and delivery of programs that create service improvement and efficiencies.
  • Extensive leadership and project management experience of complex urban planning initiatives in a municipal/city environment.
  • Considerable senior-level experience setting strategic program direction combined with considerable experience planning, developing, implementing, managing, and monitoring broad-scale, long-term objectives and strategies.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

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