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Health & Benefits Client Service Associate Director

2 months ago

Toronto, Ontario, Canada WTW Full time
About the Role

We are seeking a highly experienced and skilled Health & Benefits Client Service Associate Director to join our team at WTW. As a key member of our leadership team, you will be responsible for leading a book of clients and providing day-to-day leadership support to large, complex clients.

Key Responsibilities
  • Lead a book of clients and develop strategic relationships to drive growth and retention.
  • Provide day-to-day leadership support to large, complex clients, ensuring their needs are met and exceeded.
  • Develop and implement client service strategies to drive business growth and retention.
  • Collaborate with internal stakeholders to ensure seamless delivery of services to clients.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to drive business growth and innovation.
Requirements
  • Extensive experience in managing relationships and leading teams.
  • Proven track record of driving business growth and retention.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.