Insurance Benefits Specialist

1 month ago


Winnipeg, Manitoba, Canada western financial Full time

As a key member of our team at Western Financial, you will play a vital role in delivering exceptional client service and growth for our Employee Benefits clients. Located in Winnipeg, MB, this exciting opportunity is now available for a talented Insurance Benefits Specialist.

About the Role

We are seeking an experienced Insurance Benefits Specialist to join our team in Winnipeg, MB. In this role, you will be responsible for managing an assigned portfolio of employee benefit clients, providing ongoing support, and building your portfolio with the addition of new policies. You will also be responsible for providing exceptional customer service to our external clients and internal partners.

Responsibilities
  • Analyze clients' risks and exposures, provide options and solutions for their consideration, and cross-sell Western Financial Group products
  • Provide a detailed action plan to the Manager, Employee Benefits Service Centre for all groups in retention scenarios
  • Manage and execute the New Group enrollment process
  • Execute program renewal processes, including negotiating rates and acceptance of renewal terms; proposing coverage changes; and developing retention strategies for at-risk accounts
  • Update systems with New Group information, client communications, and plan changes
  • Review new business applications, prepare enrolment packages, and follow up with clients to obtain missing information
Requirements
  • LLQP License required
  • Experience working from a desktop computer and navigating web-based platforms
  • Experience providing an exceptional client experience
  • The ability to communicate professionally in person, over the phone, and through email
  • A desire to learn our systems and processes
  • The ability to gauge new opportunities through consistently executed client connections
  • A particular focus on building relationships, understanding customer needs, and providing targeted solutions
What We Offer

We take pride in providing programs that add value to our people's lives. Eligible employees receive a competitive compensation package consisting of 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

Salary Range: $45,000 - $67,000 (37.5 hours/week)



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