Operations Manager

2 weeks ago


Edmonton, Alberta, Canada Fastfrate Group Full time

The Operations Manager is responsible for ensuring smooth and efficient scheduling functions for the company through maintaining inbound/outbound processes. He/she will be accountable to manage a communication network to relay work orders, messages, and information to or from work crews, supervisors, and linehaul carriers using company approved methods.

Key Responsibilities:
  • Assigning loads to carriers and providing accurate reports of freight being offloaded and loaded.
  • Providing support in a fast-paced, high-volume office/warehouse environment and assisting in completing operational and data entry tasks as necessary in a timely and accurate manner.
  • Supervising the overall operations on the cross-dock and offload/load processes, procedures, and people.
  • Maintaining and executing the daily work plan to ensure accuracy, efficiency, and timeliness of inbound/outbound load execution.
  • Creating and changing dock workers' schedules as dictated by demand and performance.
Requirements:
  • Management-level experience leading a team preferred.
  • Previous experience in a warehouse/LTL environment an asset.
  • Transportation industry knowledge and experience an asset.
  • Computer skills - Outlook, Excel, Word.
  • Clean Criminal Record.
  • Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
  • Able to work well under pressure.
  • Flexible, able to deal with change.
  • Strong attention to detail.
  • Very organized, with excellent multi-tasking and problem-solving skills.
  • Excellent customer service/communication skills.
  • Strong work ethic and positive team attitude.

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