Experience Manager for a Unique Nightlife Experience

1 week ago


Edmonton, Alberta, Canada The Banquet Bar Full time

The Banquet Bar is a revolutionary nightlife destination that pushes the boundaries of entertainment and hospitality. As an Assistant General Manager, you will play a pivotal role in ensuring every guest has an unforgettable experience.

Responsibilities:
  • Lead by example, demonstrating exceptional problem-solving skills to handle challenging situations and guide your team effectively.
  • Implement table-touching strategies to guarantee all guests receive top-notch service, enhancing their overall experience.
  • Cultivate a high-performing team by leading, coaching, and mentoring staff to embody the Banquet values and culture.
  • Maintain the store's facilities, troubleshooting issues and working closely with your General Manager to ensure seamless operations.
  • Foster collaboration with your GM to manage ordering, tasks, and inventory, driving business success.
  • Empower yourself and your team to reach new heights within our company through continuous growth and development.
Requirements:
  • A genuine passion for people and the hospitality industry, coupled with a willingness to learn and expand your knowledge.
  • Strong communication skills to effectively interact with colleagues, guests, and management.
  • Ability to absorb and apply a vast database of Brewhouse procedures, policies, training programs, and processes.
  • Ambition and drive to create exceptional experiences for your team and guests, focusing on solutions rather than problems.
Benefits:
  • Flexible scheduling to accommodate diverse needs
  • Ongoing opportunities for professional growth and advancement


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