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Assistant Department Manager

2 months ago


Aurora, Ontario, Canada Farm Boy Full time

Company Overview

Farm Boy is a leading retailer in Ontario, committed to providing a unique fresh food shopping experience. Our mission is to create a fun, fresh experience for all, whether you're a team member or a customer.

Job Summary

We're seeking a highly skilled Assistant Department Manager to join our team. As a key member of our retail team, you will be responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers.

Main Responsibilities

  • Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilize Farm Boy Service Standards to welcome, greet, and offer customer assistance as required.
  • Package, stock, and rotate display counters to ensure high-quality products and correct signage.
  • Maintain a clean and safe work environment by performing general housekeeping tasks, including sweeping, mopping, and dusting.
  • Comply with all corporate policies, especially those related to Health and Safety, Food Safety, and equipment use.
  • Perform designated opening and closing procedures and offer assistance to other team members as needed.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Superior customer service, organizational, and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with minimal supervision, maintaining high standards for quality, attention to detail, and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French will be considered an asset.

Work Environment

  • Required to stand for long periods during shifts.
  • Required to lift, carry, or handle heavy objects.
  • Required to adapt to temperature changes on occasion (working on the retail floor as well as in coolers and freezers).

Additional Information

We are hiring management for all GTA locations. If you're passionate about providing exceptional customer service and working in a fast-paced retail environment, we encourage you to apply today.

Accommodation is available upon request for applicants and employees with disabilities.