Patient Services Specialist

2 weeks ago


Montreal, Quebec, Canada MCKESSON Full time

About McKesson

MCKESSON is a leading healthcare company that delivers insights, products, and services to make quality care more accessible and affordable. Our mission is to foster a culture where you can grow, make an impact, and are empowered to bring new ideas.

Job Description

We are seeking a Patient Services Specialist to join our team. As a key member of the Patient Services team, you will be responsible for coordinating and delivering services related to patient support programs. This role involves interacting with patients, insurance companies, pharmacies, physicians, and other healthcare professionals to explore and obtain coverage for prescribed medication.

Responsibilities:

  • Timely enrollment of patients into patient support programs
  • Liaising with patients, insurers, and physicians regarding documentation required for maximum reimbursement coverage
  • Conducting information and conducting patient financial assessment eligibility based on program guidelines
  • Providing responses to general inquiry calls based on information provided as part of program materials
  • Coordination with Specialty and Retail pharmacies to ensure patients have access to required treatment
  • Proactively monitoring patient files to ensure reimbursement and financial assistance renewals are done in a timely manner
  • Processing documents supporting patient care, including infusion reports, lab results, copays
  • Receiving, recording, and reporting Adverse Events as per Pharmaceutical Manufacturer requirements
  • Participating and assisting in departmental continuous improvement activities related to process, quality, training, etc
  • Maintaining service levels in case management, including telephone answer rates, time to initial contact with the patient
  • Adverse Events reported within twenty-four hours of receipt and any other Key Performance Indicators established as the Program level
  • Performing data-entry, answering inbound calls, making outbound calls, managing e-mail and fax software, general administrative functions including faxing, filing

Requirements:

  • Typically requires 5+ years of related experience
  • Experience in the healthcare, pharmaceutical, or insurance industry would be an asset
  • Strong customer service, communication, problem-solving skills required
  • Comfortable working in a contact center environment
  • Proficient in Microsoft Office applications (Word/Excel)
  • Team Player
  • Post-secondary education or equivalent
  • Organized with a high attention to detail
  • Flexibility in working rotational or variety of different hours (hours of operation are 8 am to 8 pm Monday to Friday)

Estimated Salary: $46,100 - $76,800

Why Work at MCKESSON?

We are proud to offer a competitive compensation package as part of our Total Rewards. This includes a salary range of $46,100 - $76,800, determined by several factors, including performance, experience, and skills. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Contact Information

Please visit our website for more information about this position and our Equal Employment Opportunity policies.



  • Montreal, Quebec, Canada MCKESSON Full time

    About McKesson">MCKESSON is a leading impact-driven company in the healthcare industry, known for delivering insights and services that make quality care more accessible and affordable. We prioritize the health, happiness, and well-being of our employees and those we serve.At MCKESSON, we foster a culture where you can grow, make an impact, and are empowered...

  • Care Specialist

    4 weeks ago


    Montreal, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    At beBee Professionals in Montréal, we are committed to providing exceptional care to our patients. As a compassionate and experienced Care Specialist - Patient Advocate, you will play a crucial role in delivering high-quality care and support to individuals of all ages.About the Role:You will collaborate with our healthcare team to create personalized care...

  • Nursing Professional

    3 weeks ago


    Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Job SummaryWe are seeking a skilled and dedicated Nurse to join our team as a Hemodialysis Specialist. The successful candidate will be responsible for providing high-quality nursing care services to patients undergoing hemodialysis treatments.About the RoleThis is a challenging yet rewarding opportunity for a Nurse who is passionate about delivering...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    About the RoleClinical Nurses at the Cree Board of Health and Social Services of James Bay play a vital role in providing high-quality patient care. As an Advanced Clinical Nurse Specialist, you will work collaboratively with our multidisciplinary team to deliver exceptional healthcare services to our clients.


  • Montreal, Quebec, Canada Galerie Dentaire Soleil inc Full time

    Galerie Dentaire Soleil inc seeks a highly skilled and dedicated Senior Dental Professional to join our team. In this pivotal role, you will play a key part in delivering exceptional patient care and advancing the field of dentistry.Job Summary:The Senior Dental Professional will be responsible for performing dental examinations, diagnoses, and treatment...


  • Montreal, Quebec, Canada Tata Consultancy Services Full time

    Job OverviewTata Consultancy Services (TCS) is a leading IT services, consulting, and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years.We are looking for a highly skilled EUC Field Services Specialist to join our team. The successful candidate will have...


  • Montreal, Quebec, Canada Tata Consultancy Services Full time

    About the RoleAs a Global EUC Services Specialist at Tata Consultancy Services, you will be part of a dynamic team that delivers cutting-edge IT services to clients worldwide. With over 55 years of experience in transforming businesses, TCS has established itself as a leader in the industry.We are seeking an experienced professional with expertise in System...


  • Montreal, Quebec, Canada Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure services, you will be responsible for providing exceptional technical support to our clients.


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Summary of the Position:The Cree Board of Health and Social Services of James Bay (CBHSSJB) is seeking a highly skilled Extended Role Nurse Specialist to join our team in Community Health. This rewarding role requires an individual with excellent clinical skills, strong communication abilities, and a passion for providing high-quality patient care. Job...

  • Clinical Pharmacist

    2 weeks ago


    Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Job Overview:Career Opportunity with the Cree Board of Health and Social Services of James Bay (CBHSSJB)Salary: $120,000 - $150,000 per yearJob Title: Clinical Pharmacist - Community Health SpecialistLocation: Remote Communities in Northern Quebec, CanadaWe are seeking a highly skilled Clinical Pharmacist to join our team at the Cree Board of Health and...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Overview">The Cree Board of Health and Social Services of James Bay (CBHSSJB) seeks a skilled Emergency Department Nurse Specialist to provide high-quality patient care in our emergency department.">About the Role">This is a challenging and rewarding role that requires a professional nurse with expertise in critical care and emergency nursing. As an...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Job Summary">We are seeking a highly skilled Advanced Health Care Specialist to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). This is an exciting opportunity for a dedicated professional to work in a dynamic environment providing health and social services to adults aged 30 and over, as well as individuals of all ages...


  • Montreal, Quebec, Canada Novartis Farmacéutica Full time

    Company OverviewNovartis Farmacéutica is a leading pharmaceutical company committed to improving the lives of patients and their families.SalaryThe estimated annual salary for this position ranges from $120,000 to $180,000 depending on qualifications and experience.Job DescriptionWe are seeking an experienced Patient Oriented Programs (POP) Governance Lead...

  • Nurse Care Specialist

    2 months ago


    Montreal, Quebec, Canada beBee Professionals Full time $55,000 - $75,000

    beBee Professionals in Montréal is seeking a skilled Nurse Care Specialist to provide high-quality patient care and collaborate with a healthcare team to deliver excellent medical care and support to individuals of all ages.Key Responsibilities:Assess patients' conditions and administer treatments and medications.Collaborate with physicians and healthcare...


  • Montreal, Quebec, Canada Vetetnous Full time

    Veterinary Anesthesia Specialist Opportunity in MontrealAt Vetetnous, we are seeking a board-certified or residency-trained veterinary anesthesiologist to join our dynamic anesthesia department. Our team is dedicated to delivering top-tier anesthesia and pain management services, and we believe that the right candidate will be instrumental in helping us...


  • Montreal, Quebec, Canada Tata Consultancy Services Full time

    About the RoleAs an Euc Field Services Specialist at Tata Consultancy Services, you will play a crucial part in delivering exceptional IT services to our clients. With a strong background in System Center Configuration Manager (SCCM) components, Operating System Deployment (OSD/MDT), and Software Distribution & Hardware/Software Inventories, you will be...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    We are seeking a Social Service Specialist to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). This role is ideal for individuals who possess strong communication skills, cultural competence, and a passion for supporting clients in their personal and professional growth.**Job Summary:**The Social Service Specialist will...


  • Montreal, Quebec, Canada Au Coeur de Laflamme inc. Full time

    About Au Coeur de Laflamme inc.We are a reputable healthcare organization dedicated to providing exceptional care to our patients. Our team is passionate about delivering high-quality services in a supportive and collaborative environment.Job Title: Healthcare Support SpecialistThe estimated salary for this position is $40,000 - $60,000 per year, depending...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    We are seeking a highly skilled Nutrition Specialist to join our team at the Cree Board of Health and Social Services of James Bay (CBHSSJB). As a Nutrition Specialist, you will play a vital role in evaluating patients' nutritional status and implementing intervention strategies to promote health and well-being.The ideal candidate will possess a Bachelor's...


  • Montreal, Quebec, Canada PRINCE LOGISTIC SERVICES Full time

    At PRINCE LOGISTIC SERVICES, we're seeking a skilled Truck Mechanic Specialist to join our team. This is a full-time position that offers a competitive salary of $40,000 - 60,000 per year, depending on experience.About the JobThis role is perfect for individuals with a passion for working with heavy machinery and ensuring smooth transportation operations. As...