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Restaurant Operations Manager
1 month ago
We are seeking a highly skilled Restaurant Operations Manager to join our team at THE VERSE A & W. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities:- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Ensure that health and safety regulations are followed at all times, maintaining a clean and safe environment for our customers and staff.
- Negotiate arrangements with suppliers for food and other supplies, ensuring the best possible quality and value for our business.
- Negotiate with clients for catering or use of facilities, building strong relationships and driving revenue growth.
- Address customers' complaints or concerns in a professional and courteous manner, ensuring that their experience is positive and memorable.
- Provide exceptional customer service, ensuring that our customers feel valued and appreciated.
- Plan, organize, direct, control, and evaluate daily operations, making informed decisions to drive business growth and improvement.
- 5-10 years of experience in a restaurant management role, with a proven track record of success.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent problem-solving and analytical skills, with the ability to make informed decisions quickly.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Strong attention to detail, with a focus on quality and customer satisfaction.
- A competitive salary and benefits package, including dental, health care, and vision care benefits.
- A comprehensive training program, designed to help you develop your skills and knowledge.
- A supportive and collaborative team environment, with opportunities for growth and advancement.
- A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.