Automotive Service Store Manager
4 weeks ago
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through years of automotive repair experience. We are seeking an experienced Automotive Service Manager to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.
Responsibilities
As a Midas Automotive Service Manager, you will be responsible for:
- Delivering exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times, etc.
- Overseeing complete vehicle inspections and making comprehensive recommendations—building computerized repair orders and sourcing parts
- Delivering and discussing pricing estimates with customers as well as promoting shop service specials
- Leading, managing, and training team members while keeping in tune with our company's vision, purpose, core values, and employee creed
- Supervising up to ten employees
- Overseeing technicians' inspections, diagnosing, and repairing of domestic, imported cars, and light trucks
- Maintaining inventory counts
- Ensuring overall cleanliness and organization of the facility
- Performing other duties as assigned
Qualifications
To be successful in this role, you will need:
- A minimum of 4-5 years of store or service manager experience
- Excellent automotive hands-on knowledge of shop tools and equipment
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team-building skills
- Ability to work a flexible retail schedule including weekends and evenings
- A valid driver's license
Compensation
The salary for this position is $60,000.00 - $75,000.00 per year.
MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to, and all hiring and employment decisions will be made by that location's management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.
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