Retail Sales Associate

4 weeks ago

St Jacobs, Canada Home Hardware Stores Full time

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Home Hardware Stores. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and promoting our products to drive sales.

Key Responsibilities:

  • Provide a courteous and efficient customer experience to all customers.
  • Suggest value-added and related products by actively listening to customer needs.
  • Process cash, credit card, and debit card payments through the POS system and Moneris banking terminals.
  • General retail tasks and housekeeping - merchandise replenishing, organize gondolas, shelves, power aisle, and storage areas.
  • Create effective and eye-catching retail displays.
  • Help to load customer orders into vehicles (heavy lifting required on occasion).
  • Maximize category management and product assortment while maintaining inventory management through routine cycle counting.
  • Be well-informed on national store promotions and store services.

Requirements:

  • High School diploma or equivalent preferred.
  • Highly approachable, customer-oriented individual who thrives in offering exceptional service.
  • Good communication skills, positive attitude, punctual, and solid work ethic.
  • Demonstrates responsibility to complete retail tasks according to instructions.
  • Merchandise and display skills are a strong asset.
  • Ability to work in a fast-paced team environment assisting and supporting team members through training.
  • Excellent attention to detail to keep merchandise neat and tidy and for inventory cycle counting (ensuring counts are correct).
  • Good knowledge of home repairs, hardware, plumbing, electrical, paint, and the ability to recognize current trends in these categories.
  • Basic computer skills in MS Office is required.
  • Ability to work a flexible schedule including weekends, evenings, and occasional holidays.

What We Offer:

  • Competitive Salary.
  • Annual Incentive/Bonus Program.
  • Comprehensive Benefits Program including:Health, Dental, Vision, Paramedical, Disability Coverage, Out of Country Travel Insurance, Life Insurance, Employee Family Assistance Program.
  • Defined Contribution Pension Plan with Company Match, and choice of contribution level.
  • Group RRSP.
  • Discount from our corporate retail stores.
  • WorkPerks by Venngo discounts.
  • Home & Auto Insurance discounts.
  • 3-weeks' vacation to start.
  • Personal and sick time.

Home Hardware recognizes the value of a diverse team. We believe that different perspectives, backgrounds, and experiences make us stronger as an organization. Applicants representing the full diversity of communities in Canada are encouraged to apply with confidence. Please let us know if you require accommodation during the recruitment process.

We thank all applicants for their interest, however only those applicants selected for an interview will be contacted.

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