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Technical Content Specialist

2 months ago


Dorval, Quebec, Canada Bombarbier Full time
About the Role

We are seeking a highly skilled Technical Content Specialist to join our team at Bombardier. As a key member of our documentation team, you will be responsible for creating and maintaining high-quality technical documentation for our aircraft products.

Key Responsibilities
  • Research, plan, write, and QC technical data focused on Illustrated Parts Catalog / Illustrated Parts Data Publication (IPC/IPDP) using engineering and approved data from multiple sources, while ensuring adherence to schedule.
  • Identify and implement process and product improvements in line with the strategic plan.
  • Plan, perform and document procedural validations per departmental standards/guidelines, recommending and implementing best use of resources.
  • Ensure customer and operator requests and issues are analyzed and satisfactorily responded to the originator.
  • Coordinate and define publications book plan
  • Define standards and requirements for creation, and for distribution of documentation in an electronic format specification (e.g., ATA, SAP, etc)
  • Identify, evaluate, and define action plans and schedules to minimize risks to completion of the publications.
Requirements
  • You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of three (3) years relevant experience in Technical Publications.
  • You have background in aircraft maintenance, IPC / IPDP or Parts Logistics
  • You are proficient with Microsoft office suite (Word, Excel, PowerPoint, and SAP
  • You have a detailed understanding of Technical Publications processes and technologies
  • You have basic understanding of S1000D and ATA specifications
  • You have good knowledge of HTML, SGML and XML authoring languages
  • You have experience in defining a troubleshooting methodology in a high technology environment.
  • You have a good understanding of design procedures and Bombardier Aerospace Engineering System (an asset).
  • You have excellent command of the English language (both written and spoken).
What We Offer

As a Technical Content Specialist at Bombardier, you will have the opportunity to work with a talented team of professionals who are passionate about creating high-quality technical documentation. We offer a comprehensive and competitive benefits program, including insurance plans, competitive base salary, retirement savings plan, employee assistance program, and telehealth program.

How to Thrive in this Role

To succeed in this role, you will need to have excellent communication and project management skills, as well as the ability to work independently and as part of a team. You will also need to have a strong understanding of technical publications processes and technologies, as well as experience in defining a troubleshooting methodology in a high technology environment.

Equal Opportunity Employer

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.