Operations Management Specialist
1 month ago
We're looking for a skilled Administrative Coordinator to join our team. As an Operations Management Specialist, you'll play a key role in keeping our business running smoothly. This is a unique opportunity to make a real impact across all corners of our company.
About the Role:
The successful candidate will be responsible for managing various tasks, including writing and refining key documents, handling correspondence, and owning accounts receivable. They'll also get hands-on experience with our software, testing updates and upgrades to ensure everything works seamlessly before it reaches our customers. Additionally, they'll support sales efforts by following up on leads and preparing materials to help us win deals.
Key Responsibilities:
- Manage day-to-day operations to maintain a smooth-running business
- Write and refine key documents, such as IP policies and operational guides
- Handle follow-ups, correspondence, and other tasks with professionalism and polish
- Own accounts receivable, including sending invoices and resolving outstanding issues with clients
- Get hands-on experience with our software, testing updates and upgrades to ensure seamless performance
- Support sales efforts by following up on leads and preparing materials to help us win deals
Requirements:
- Proven ability to get things done efficiently and effectively
- Strong attention to detail and ability to maintain accuracy
- Self-motivated and able to work independently with minimal supervision
- Excellent communication skills, both written and verbal
- Ability to adapt quickly to new situations and priorities
What We Offer:
- Autonomy to work independently and make decisions
- Opportunity to make a real impact across all corners of the company
- Competitive salary: $55,000 - $65,000 per year
- Full benefits package, including comprehensive health and dental insurance
- All-remote work arrangement, allowing you to work from anywhere in Canada
About Us:
DataDocks is a thriving SaaS platform used by some of the world's biggest brands to book trucks and organize their logistics more effectively. We're 100% bootstrapped and built from the ground up with care, grit, and a relentless focus on what matters most: our customers.
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