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Retail Store Supervisor

2 months ago


Brantford, Ontario, Canada MAPLE Convenience store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at MAPLE Convenience Store. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our store runs smoothly and efficiently.

Key Responsibilities
  • Supervise and Train Staff: Supervise and train our sales staff to ensure they are providing excellent customer service and meeting sales targets.
  • Assign Sales Workers to Duties: Assign sales workers to duties such as restocking shelves, operating the cash register, and handling customer transactions.
  • Hire and Train New Staff: Hire and train new staff members to ensure they are equipped to handle the demands of working in a fast-paced retail environment.
  • Establish Work Schedules: Establish work schedules for our sales staff to ensure that the store is adequately staffed at all times.
  • Sell Merchandise: Sell merchandise to customers and ensure that our store is well-stocked and visually appealing.
  • Prepare Reports: Prepare reports on sales volumes, merchandising, and personnel matters to help us make informed business decisions.
  • Resolve Issues: Resolve any issues that may arise, such as customer complaints or supply shortages.
  • Organize Inventory: Organize and maintain our inventory to ensure that we are not overstocked or understocked.
  • Supervise Office and Volunteer Staff: Supervise and coordinate the activities of our office and volunteer staff to ensure that our store runs smoothly.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a retail environment.
  • Work Site Environment: Non-smoking and air-conditioned.
  • Work Setting: Retail business.
  • Tasks: Supervise staff, assign sales workers to duties, hire and train new staff, establish work schedules, sell merchandise, prepare reports, resolve issues, organize inventory, supervise office and volunteer staff.
  • Supervision: 3-4 people.
  • Security and Safety: Driving record check (abstract).
  • Transportation/Travel Information: Public transportation is available.
  • Work Conditions and Physical Capabilities: Handling heavy loads, walking, sitting, standing for extended periods.
  • Personal Suitability: Efficient interpersonal skills, flexibility, reliability, dependability, initiative.
  • Other Benefits: Free parking available, work term: permanent, work language: English, hours: 33 hours per week.