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Solutions Architect

2 months ago

Ottawa, Ontario, Canada Johnson Service Group Full time
{"title": "Solutions Architect", "description": "

**About the Opportunity:**

We are seeking a highly skilled Solutions Architect to join our team at Johnson Service Group. As a key member of our engineering team, you will be responsible for planning, designing, testing, and implementing IPTV services, systems, and infrastructure.

**Key Responsibilities:**

* Collaborate with our engineering team to develop and implement new solutions and changes to existing ones
* Plan and develop technical and process aspects of solutions
* Assess business and technical requirements and develop vision and strategy for solutions
* Maintain and develop relationships with internal stakeholders
* Contribute insights to others on the state of our solutions, industry trends, and business issues
* Act as a point of escalation for issues for our operations teams
* Develop, test, and validate software releases and approved configurations for equipment
* Maintain and develop processes related to provisioning, upgrades, support, and deployment
* Act as a subject matter expert for the product, support, and care teams
* Maintain current, hands-on knowledge
* Manage compatibility requirements
* Perform technical and business evaluations
* Seek efficiency in day-to-day work and processes
* Work closely with technical teams during design sessions and implementation of solutions
* Provide feedback and assist management with prioritization of new features

**Requirements:**

* Self-motivated and driven
* Technically focused and business-minded
* Customer experience focused
* Ability to balance working in a team and as an individual contributor
* Thrive under pressure
* Able to think non-linear
* Excellent communications skills
* Must be able to learn, understand, and apply new technologies
* Experience integrating multiple vendor products using custom tools and approaches

**Technical Skills:**

* Experience and working knowledge of next-generation video service management platforms
* Experience with IPTV, VOD, SVOD, PPV, and DVR services
* Experience with deployment and testing on IP Set-Top Boxes, Hybrid Set-Top Boxes, Streaming Media Players, Smartphones, Tablets, Amazon Firestick, Roku, and Apple TV
* Experience with NGINX software and HTTP caching
* Knowledge of packagers, video content encryptions, and Cloud PVRs
* Video transcoding knowledge, particularly FFmpeg
* Knowledge of Apple HTTP Live Streaming (HLS), mpeg-DASH, Microsoft HTTP Smooth Streaming (HSS), or Adobe HTTP Dynamic Streaming (HDS)
* IP Networking (OSI Model, Ethernet, IPv4, IPv6, etc.) with routing and switching knowledge
* Experience with DevOps methodologies, git, Docker, Kubernetes
* Linux Ubuntu, Redhat, Debian, CentOS, UNIX/BSD, and some Windows Servers Editions
* Proficient with scripting in Linux and/or Windows (Python, unix shell, PowerShell, etc.)
* Experience working with HTML5, HTML/CSS/Javascript, REST/JSON, and having some programming knowledge with C/C++ and Python is an asset
* Cloud knowledge (Azure, AWS, GCP) is an asset

**Education and Training:**

* College diploma or University degree in Computer Engineering or Computer Science
* Acceptable combinations of education and experience will be considered
* A minimum of five (5) years' experience working as a systems administrator, system engineer, solution architect, or system architect, in a service provider environment (hosted services or telecommunications provider)
* A minimum of five (5) years' experience participating as a SME in complex projects

**What's in it for you:**

* Experience a wealth of opportunities that only a growing company can offer
* Industry-leading Corporate Medical and Dental benefits program
* RRSP contributions
* We promote work-life balance with generous PTO
* We provide a great work environment with organized social events
* You'll have opportunities for growth & development
* We have great downtown locations and amazing people

**Diversity and Inclusion:**

* We appreciate the uniqueness of all individuals and believe that our differences are what make us stronger
* We are committed to providing a workplace that ensures equal opportunities, development, and advancement for all

**Covid 19 Restrictions:**

* Candidate must be fully vaccinated

**Equal Opportunity Employer:**

* Johnson Service Group (JSG) is an Equal Opportunity Employer
* We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law

"}