Solutions Architect

3 days ago

Ottawa, Ontario, Canada Johnson Service Group Full time
About the Opportunity

The Johnson Service Group is seeking a highly skilled Solutions Architect to join our team. As a key member of our engineering team, you will be responsible for planning, designing, testing, and implementing IPTV services, systems, and infrastructure.

Key Responsibilities
  • Work closely with our engineering team to test and implement new solutions or changes to existing solutions.
  • Develop and maintain the technical and process aspects of solutions.
  • Assess business and technical requirements and develop a vision and strategy for solutions.
  • Maintain and develop relationships with internal stakeholders who rely on our solutions.
  • Contribute regular insights to others on the state of our solutions, industry trends, major issues, and business issues.
  • Act as the point of escalation for issues for our operations teams.
  • Develop, test, and validate software releases and approved configurations for equipment.
  • Maintain and develop processes related to provisioning, upgrades, support, and deployment.
  • Act as a subject matter expert for the product, support, and care teams.
  • Maintain current, hands-on knowledge.
  • Manage compatibility requirements.
  • Perform technical and business evaluations.
  • Seek efficiency in any aspect of day-to-day work and processes.
Requirements
  • College diploma or university degree in Computer Engineering or Computer Science.
  • A minimum of five years' experience working as a systems administrator, system engineer, solution architect, or system architect in a service provider environment.
  • A minimum of five years' experience participating as a SME in complex projects.
What We Offer
  • A competitive compensation package.
  • Industry-leading corporate medical and dental benefits program.
  • RRSP contributions.
  • Generous PTO.
  • A great work environment with organized social events.
  • Opportunities for growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. Covid-19 restrictions apply, and candidates must be fully vaccinated.

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