Comprehensive Documentation Specialist

15 hours ago

Winnipeg, Manitoba, Canada NFI Parts Full time
Job Summary
NFI Parts is a leading provider of parts, technical publications, training, and support for buses and motor coaches. We are seeking an experienced Comprehensive Documentation Specialist to join our Publications and Product Training Team.

About the Role
This pivotal position requires meticulous research, data analysis, and technical writing skills to create and maintain comprehensive service and maintenance manuals for our bus products. The successful candidate will work closely with engineering teams, part suppliers, and stakeholders to ensure all manuals are accurate and up-to-date.

Main Responsibilities
- Conduct thorough research and compile manual sections by analyzing engineering Bill of Materials (BOMs), supplier documents, product photos, engineering specifications, and technical drawings. Develop a deep understanding of how components integrate to form complete bus systems and assess the impact of design changes on documentation.
- Collaborate with engineering teams, part suppliers, and stakeholders to verify the accuracy and completeness of technical data. Maintain and organize records of supplier data requests, track progress, and ensure timely and accurate data collection. Proactively identify data gaps and initiate corrective actions to address discrepancies.
- Manage and prioritize multiple research packages, ensuring alignment with project strategies, deadlines, and deliverables. Facilitate the seamless transfer of information to the illustration team and coordinate with other departments to support manual production. Develop and implement project plans to ensure documentation tasks are completed efficiently.
- Conduct thorough reviews of technical data to identify and rectify inaccuracies, ensuring documentation remains precise and current. Implement and monitor quality control processes to maintain high standards of documentation accuracy.
- Assign and manage part numbers for new OEM supplier parts, ensuring consistency and accuracy in documentation. Update and manage part number databases and related documentation.

Requirements
- Minimum of two years of experience interpreting manufacturing BOMs and engineering drawings, ideally within the heavy equipment or automotive industry. Demonstrated expertise in technical documentation, including familiarity with document lifecycle management and revision control processes.
- Exceptional attention to detail with a strong commitment to producing accurate and high-quality technical documentation.
- Excellent verbal and written communication skills, with the ability to effectively liaise with engineering teams, suppliers, and other stakeholders.
- Comprehensive understanding of technical document management systems and revision control processes. Experience with technical writing tools and software.
- Proven ability to work collaboratively within a team environment, managing multiple tasks and projects under tight deadlines.
- Strong mechanical understanding and familiarity with complex systems, such as buses, and how components integrate.
- Familiarity with Oracle BOMs, engineering data management systems such as Team Center. Experience in sourcing vendor data and managing cross-functional data integration projects.
- Demonstrated ability to adapt to changing requirements and solve complex problems in a dynamic environment. Proven track record of taking initiative and driving solutions to completion.

Benefits and Compensation
- Competitive salary: $85,000 - $110,000 per year, depending on experience.
- Ongoing employee development through a variety of in-house training initiatives along with tuition subsidies for courses at outside institutions.
- Ability to advance your career with a growing company.
- Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.

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