Customer Service Professional

4 days ago


Burnaby, British Columbia, Canada Vancouver Handyman Services Full time

Vancouver Handyman Services is a reputable, locally-owned home improvement company dedicated to delivering exceptional customer service and quality workmanship. Our fast-paced local office has an opening for a full-time Customer Service Representative. We are seeking a highly motivated individual who can provide top-notch support to our customers and team.

We Offer:

  • A competitive hourly rate of $16.00/hour, commensurate with skills, experience, and availability.
  • A traditional business schedule, allowing for a healthy work-life balance.
  • A professional, small-office environment with a friendly atmosphere.
  • Ongoing training and support to ensure your success in the role.
  • A business casual dress code, promoting a relaxed and approachable work environment.

Your Key Responsibilities Will Include:

  1. Providing excellent customer service, ensuring that every interaction meets our high standards.
  2. Managing various aspects of the business, working independently to prioritize tasks and meet deadlines.
  3. Scheduling appointments, handling customer inquiries, tracking jobs, billing, and communicating with staff members via phone and email.
  4. Coordinating projects from start to finish, utilizing strong organizational and time management skills.
  5. Multitasking in a fast-paced environment, prioritizing tasks and managing competing demands.

Requirements:

  • Strong telephone and written communication skills, enabling effective interactions with customers and colleagues.

About Us:

Vancouver Handyman Services is a well-established company committed to delivering quality services and building strong relationships with our customers and community.



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