Fiber Optic Installation Technician

3 weeks ago


Kamloops, British Columbia, Canada Worldwide Full time
Job Summary

We are seeking an experienced Fiber Optic Installation Technician to join our team in Kamloops, British Columbia. As a skilled technician, you will be responsible for delivering exceptional customer experiences while installing and troubleshooting Internet, Optik TV, Home Phone, and Smart Home Security & Automation services.

About Us

At Worldwide, we understand the importance of staying connected in today's world. As a leading provider of wireline and wireless workforce solutions, we ensure that hundreds of British Columbians stay connected with Telus' 100% fiber optic connection to the home. Our company values growth, independence, and exceptional customer service.

Key Responsibilities:
  • Dispatch from home to customer locations using online applications
  • Install and troubleshoot Internet, Optik TV, Home Phone, and Smart Home Security & Automation services
  • Assess current customer services and identify new sales opportunities
  • Maintain accurate inventory of Telus supplied equipment
  • Stay up-to-date with new products, equipment, pricing, and technologies
  • Ensure reliability of all customer services using online test tools
Requirements:
  • Minimum Grade 12 education
  • Experience with low voltage cabling (twisted pair, coaxial, fiber optics) is an asset
  • Familiarity with everyday hand tools, ladders, cordless drills, and computer hardware/software
  • Strong customer service background and sales abilities
  • Ability to work independently and as a team member
  • Valid Class 5 BC driver's license
What We Offer:
  • A competitive piece-rate model ensuring your hard work is rewarded
  • A robust bonus program that highly rewards productivity and performance
  • Lucrative sales commissions
  • Paid training and growth opportunities
  • A great benefits package, including dental care, extended health care, vision care, life insurance, and more
Location:

Kamloops, British Columbia

Salary:

$45,000-$90,000 per year, plus bonuses and commissions



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