IT Governance Director

3 days ago

Old Toronto, Canada Tangerine Bank Full time
Tangerine Bank Job Opportunity

Estimated Salary: $140,000 - $170,000 per year.

About Tangerine Bank

We are Canada's leading direct bank, offering innovative banking solutions and award-winning client service. Our employees come to work each day to help Canadians live better lives. We focus on making a difference in our communities and fostering a culture of empowerment and belonging.

Job Overview

The Director of Technology Governance Office will lead core IT governance functions, ensuring effective planning, execution, and operational oversight of Tangerine's IT department. Reporting to the VP of Enterprise Architecture and IT Governance, this role is pivotal in aligning Tangerine's IT strategy with organizational goals and supporting IT leadership.

Key Responsibilities
  1. Chair the IT SteerCo, coordinate agendas, and foster alignment with Tangerine's business goals to enhance accountability and performance of the IT department.
  2. Implement governance frameworks that ensure compliance, risk management, and alignment with regulatory, Tangerine, and Scotiabank standards.
  3. Assist IT Leadership in developing and monitoring KPIs that provide insights into IT performance, ensuring regular and transparent reporting for Tangerine's leadership.
  4. Oversee the lifecycle of IT projects, ensuring alignment with Tangerine and Scotiabank standards in delivery, budget, and performance.
  5. Manage IT Change Requests to optimize customer-facing availability and minimize risk, adhering to best practices and aligning with Tangerine and Scotiabank policies.
  6. Lead financial oversight for IT, including budgeting, expenditure tracking, and financial reporting, while ensuring consistency with organizational guidelines.
  7. Oversee contract management and vendor performance reviews, maintaining relationships with strategic partners and collaborating with Scotiabank's TPRM and Procurement for optimal terms.
  8. Foster relationships with senior leaders, build meaningful internal and external partnerships, and facilitate cross-functional collaboration to ensure alignment of strategic priorities.
  9. Create, socialize, and engage in executive-level communications to drive alignment on strategic priorities.
  10. Identify opportunities to improve IT and business efficiency and support of Tangerine's IT operations.
  11. Understand and integrate the Bank's risk appetite into daily activities and decision-making processes.
  12. Build a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviors.
Requirements
  • Bachelor's degree in information technology, Business Administration, or a related field; Master's degree preferred.
  • Minimum 10 years of experience in technology governance, project management, or similar field, with at least 5 years in a leadership role.
  • ITIL, COBIT, CGEIT, PMP, or other relevant certifications are a plus.
  • Strong knowledge of IT Governance Frameworks, Agile, and Waterfall Development.
  • Strong in MS O365, Confluence, ServiceNow, Jira, MS Teams, and SharePoint.
  • Proven experience supporting senior IT leadership.
  • Strategic Thinking: Ability to think long-term and align IT Governance and strategic technology initiatives with business goals.
  • Strong leadership and team development skills with a focus on driving high performance.
  • Risk Management: Expertise in identifying and mitigating risks related to technology and governance.
  • Proficiency in using KPIs and analytics to track and improve IT performance.
What's in it for you?
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits starting on day one.
  • Community Engagement - we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital, and much more.

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