Property Claims Appraiser, Major Loss Specialist

2 months ago

Sudbury, Ontario, Canada Intact Financial Corporation Full time
About the Role

We're seeking a skilled Property Claims Appraiser, Major Loss to join our team in Sudbury and surrounding areas.

This is a remote position that will report to our Ottawa home office.

As a Property Claims Appraiser, Major Loss, you will be responsible for inspecting large loss sites to produce restoration, repair or replacement cost estimates for buildings with major damage.

You will also be responsible for auditing estimates and work performed by contractors/restorers to ensure compliance with standards and policies, as well as handling complaints regarding the quality of work, costs, and restoration methods.

Key Responsibilities
  • Determine and complete the scope of large losses, and prepare detailed repair estimates of damaged buildings.
  • Travel on short notice to customers' locations.
  • Deliver excellent and empathetic customer service.
  • Provide technical support to internal and external claims adjusters on the outcome of the estimate.
  • Negotiate with vendors to obtain restoration cost agreements.
  • Collaborate with vendors to ensure timelines and budgets are met.
  • Work with the regular loss team for indefinite periods to support customer claims, when required.
  • Share knowledge and offer technical training to improve control methods and processes.
Requirements
  • Five to eight years of experience in post-claim appraisal with at least two to three years in large losses.
  • Diploma in building appraisal and/or a relevant combination of education and experience.
  • Valid driver's license and good driving record.
  • Technical and practical knowledge of restoration of damaged buildings.
  • High-level knowledge of the Xactimate estimating software.
  • Effective planning and organizational skills.
  • Strong interpersonal skills and an inclination to find solutions.
  • Intent to deliver positive customer experiences.
  • Construction experience is preferred.
  • Bilingualism in French and English would be an asset for this role.
What We Offer
  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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