Customer Experience Manager

3 weeks ago


East Gwillimbury, Ontario, Canada Tim Hortons] Full time
Job Overview

We are seeking a highly skilled Customer Experience Manager - Hospitality to join our team at Tim Hortons. This is a fantastic opportunity for an experienced professional to lead and manage the customer experience in our hospitality setting.

Salary

The estimated salary for this role is between $60,000 and $80,000 per year, depending on experience and qualifications.

Responsibilities
  • Lead and manage the customer experience in our hospitality setting
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with cross-functional teams to achieve business objectives
Requirements

To be successful in this role, you will need:

  • A degree in Hospitality or a related field
  • Minimum 3 years of experience in a similar role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
Benefits

We offer a comprehensive benefits package, including:

  • Health and dental insurance
  • Pension plan
  • Stock options
  • Tuition reimbursement
Why Work With Us?

At Tim Hortons, we are committed to providing a positive and inclusive work environment that values diversity and promotes equal opportunities for all employees.



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