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Restaurant Business Manager
1 month ago
We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Boston Pizza (Oakville). As a key member of our management team, you will be responsible for overseeing the overall operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Leadership and Management
- Lead and motivate a team of restaurant staff to achieve sales and customer satisfaction goals.
- Develop and implement strategies to improve employee engagement and retention.
- Operational Excellence
- Oversee the day-to-day operations of the restaurant, including inventory management, supply chain logistics, and quality control.
- Ensure compliance with health and safety regulations, as well as company policies and procedures.
- Customer Service
- Provide exceptional customer service, ensuring that every guest has a positive experience.
- Address customer complaints and concerns in a timely and professional manner.
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and cost control.
- Develop and implement strategies to increase revenue and profitability.
- Education
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Experience
- Minimum 2 years of experience in a restaurant management role, preferably in a fast-paced environment.
- Skills
- Excellent leadership and communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
