Optical Specialist
6 days ago
About FYidoctors
FYidoctors is a dynamic and entrepreneurial company that has grown rapidly since its inception. With over 3,000 employees and 265 locations across the country, we are Canada's fastest growing eye care provider and a winner of Canada's Best Managed Companies.
Our Mission
We are committed to advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. Our team of respected leaders from provincial and national optometric associations brings experience, dedication, and a commitment to the values that have long been associated with optometry.
Job Summary
We are seeking a skilled Optical Specialist to join our team. The successful candidate will be responsible for the retail and repair of eyewear products, as well as follow-up patient care. This role requires a minimum of one year of previous optical experience and a passion for delivering exceptional patient care.
Key Responsibilities
- Provide expert advice to clients on the best eyewear choices for their lifestyle
- Assist with the selection of frames to suit clients' aesthetic and performance needs
- Uphold excellent customer service standards using charisma and problem-solving skills
- Perform repairs and adjustments to patients' eyewear
- Contribute to store retail sales goals
Requirements
- Minimum one year of experience in an optical environment
- Passionate about customer experience and delivering exceptional patient care
- Committed to excelling as a member of a high-performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
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