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Assistant Store Manager

1 month ago


Oshawa, Ontario, Canada Torrid Full time

About Torrid

Torrid is a fashion-forward retailer that celebrates every shape, size, and curve of our customers. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to fostering a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training, and development.

Job Summary

We're seeking an Assistant Store Manager to join our team. As an Assistant Store Manager, you'll assist in creating a team environment that fosters inclusivity and positive connections. You'll support the Store Manager in directing and leading the team to achieve store objectives, including sales and profit goals, recruiting, performance management, training, and development.

Key Responsibilities

  • Partner with the Store Manager to ensure the store is achieving company objectives and KPI goals.
  • Provide leadership in running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
  • Help recruit, develop, and train top talent who are sales, customer, and fashion-focused.
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty.
  • Support the Store Manager in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
  • Maintain an effective and open line of communication with the Store Manager and District Manager.

Requirements

  • At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance.
  • Ability to multitask in a fast-paced environment while committed to creating an amazing customer experience.
  • Flexibility and ability to adapt to changing situations, environments, challenges, job duties, and work schedules.
  • Fashion focus and staying on top of current trends.

Physical Requirements

  • Able to stand and walk during scheduled hours.
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

What We Offer

We offer a comprehensive package of benefits to employees, which may include flexible schedules, sick and personal time, associate discount, monthly bonus potential, mental health resources, and an employee stock purchase program (ESPP).