Domain Consultant Manager

6 days ago


Toronto, Ontario, Canada Palo Alto Networks Full time
About the Role

Palo Alto Networks is seeking a highly skilled Domain Consultant Manager to lead our team of technical experts in providing security solutions to our enterprise customers. As a key member of our sales team, you will be responsible for developing and executing strategies to drive sales growth and customer satisfaction.

Key Responsibilities
  • Lead a team of Domain Consultants in providing technical expertise and guidance to customers in their security operations transformation journey.
  • Work closely with Systems Engineering Managers and District Sales Managers to build relationships with customers and identify opportunities for growth.
  • Develop and execute strategies to drive sales growth and customer satisfaction.
  • Provide feedback to product management teams on new feature requests and product improvements based on customer needs.
  • Collaborate with the systems engineering team to displace competitor technologies and build market share within targeted accounts.
  • Recruit and hire new Domain Consultants to join the team.
  • Mentor and train Domain Consultants on technical skills and product knowledge.
  • Develop relationships with Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities.
  • Lead the team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions.
  • Provide effective technical leadership in customer interactions to share security operations trends and standard methodologies employed by other customers.
  • Present to customers as an expert in your area at all levels of the customer hierarchy.
  • Lead conversations focused on industry trends and emerging changes to the security landscape.
  • Discuss competitor offerings in the marketplace and position ours as the best solution.
  • Support the team in documenting HLD and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions.
  • Review and guide the team's technical validation plans, including POV test plans and customer readiness/requirements.
  • Build and maintain relationships with key customers to solidify reference accounts and assist the account teams with defining plans to drive more business.
  • Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise.
  • Work with product teams to build requirements and roadmap development plans for our Cortex customers.
  • Maintain an understanding of competitor selling strategies and technologies.
Requirements
  • Experience leading customer-facing pre-sales engineering or solutions architect teams.
  • 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments.
  • Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts.
  • Experience delivering comprehensive security solutions.
  • Strong communication (written and verbal) and presentation skills.
  • Experience in leading large teams, allocating resources, managing engagements, and resource efficiency.
  • Proficient in English.
About Palo Alto Networks

Palo Alto Networks is a cybersecurity company that provides solutions to protect our digital way of life. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us every day - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few.



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