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Career Guidance Counselor

2 months ago

Edmonton, Alberta, Canada NorQuest College Full time

Job Summary

The Student Success Advisor plays a pivotal role in helping learners achieve their education and career goals by providing personalized support and guidance, answering questions, and providing information and options to help them make informed decisions about their academic future and career aspirations.

Key Responsibilities

  • Provide exceptional customer service at all times with clarity, communicating verbally, in writing, and over the phone in a timely, professional manner.
  • Support current NorQuest applicants and students by providing exemplary customer service throughout students' academic career.
  • Assist students in identifying and overcoming barriers to success, guiding them to support services where necessary.
  • Guide and support students in career decision making and educational program planning with consideration to their occupational goals, academic levels and personal circumstances.
  • Communicate with various NorQuest departments and divisions to develop and maintain strong relationships.
  • Provide input and support for relevant NorQuest College policies and procedures that will increase student satisfaction and completion rates.
  • Collaborate with Admissions to ensure that enrolment targets are met.
  • Represent the college at various events such as conferences and career fairs.
  • Liaise with external agencies and service providers to access resource information for learners.
  • Contribute to the strategic goals of NorQuest College and Learner Experience by initiating and participating in various projects and activities.

Requirements

  • A Bachelor's degree in a related field.
  • 3+ years of experience in student advising/student centered role or a related career in post-secondary education.
  • Knowledge of PeopleSoft would be an asset.

What We Offer

  • A competitive salary range of $54,028 - $70,193 annually.
  • A full-time permanent position with immediate access to our great pension and benefits programs.
  • Flexible work options.

Our Commitment to Equity, Diversity, and Inclusion

We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers – we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

We strive to provide access and accommodation throughout the recruitment, application, and selection process. We want to create opportunities for you to confidently be your authentic self.