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Service Delivery Specialist

2 months ago


Toronto, Ontario, Canada Ontario Health Full time

Job Summary:

Ontario Health is seeking a highly skilled Service Delivery Specialist to join their Information Management, Decision Support and Analytics (IMDA) division.

Key Responsibilities:

  • Deliver exceptional support services to clients, ensuring timely and effective resolution of issues.
  • Provide training and guidance to facility resources, promoting knowledge sharing and best practices.
  • Monitor project deliverables, ensuring alignment with organizational goals and objectives.
  • Collaborate with cross-functional teams to plan and implement strategic initiatives.

Requirements:

  • Strong background in customer service and technical support, with excellent communication and interpersonal skills.
  • Ability to work well in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and problem-solving skills, with a focus on delivering high-quality results.

What We Offer:

A permanent full-time position with a hybrid working model, offering a dynamic and supportive work environment.