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Technical Support Professional

2 months ago

Surrey, British Columbia, Canada FIBERCOMM COMMUNICATIONS LTD Full time
Job Description:

We are seeking a highly skilled Technical Support Professional to join our team at FIBERCOMM COMMUNICATIONS LTD. This is a permanent, full-time position requiring a strong understanding of technical systems and excellent customer service skills.

About the Role:

The successful candidate will be responsible for providing technical support to employees, including troubleshooting hardware and software issues, setting up equipment, and performing backups and recovery operations. You will also provide advice and training to users in response to identified difficulties, as well as supervise other technical support workers in this group.

Requirements:
  • 2 years to less than 3 years of experience in a related field
  • Degree or equivalent in a relevant field (e.g., computer science, engineering)
  • Strong understanding of technical systems and software
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
Salary:

The estimated salary for this position is $65,000 - $85,000 per year, based on industry standards and the location of the company.

Benefits:

FIBERCOMM COMMUNICATIONS LTD offers a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.

Working Hours:

This is a 40 hour per week position, with flexible scheduling to accommodate the needs of the team and the company.

Language:

The primary language of this position is English, and proficiency in this language is required.