Retail Store Manager

2 weeks ago


Calgary, Alberta, Canada Planet Signs Ltd Full time

Job Summary

We are seeking a skilled and experienced Retail Store Manager to oversee the daily operations of our retail store in Planet Signs Ltd. As a key member of our team, you will be responsible for driving sales growth, managing inventory, and providing exceptional customer service.

About You

To be successful in this role, you should have at least 1 year of experience in retail management, preferably with a focus on sales and customer service. You should also possess strong leadership skills, excellent communication abilities, and a proven track record of achieving sales targets.

Key Responsibilities

  1. Assign Sales Tasks
  • Manage and coordinate the work of sales staff, ensuring that tasks are completed efficiently and effectively.
Hire and Train Staff
  • Select and hire new sales staff, providing comprehensive training to ensure they meet the needs of our customers.
Process Payments and Orders
  • Authorize payments by cheque and manage inventory levels to prevent stockouts or overstocking.
Sell Merchandise and Prepare Reports
  • Engage with customers to sell merchandise, maintaining high levels of customer satisfaction through effective communication and problem-solving skills.
  • Prepare detailed reports on sales volumes, merchandising, and personnel matters to inform business decisions.
Organize Inventory and Resolve Issues
  • Maintain accurate inventory records and manage stock levels to optimize sales and reduce waste.
  • Resolve customer complaints and supply shortages in a professional and timely manner.
Supervise and Coordinate Activities
  • Lead and motivate a team of sales staff to achieve sales targets and improve customer satisfaction.

Benefits

  • A competitive salary range of $45,000 - $60,000 per annum, depending on experience.
  • A dynamic and supportive work environment with opportunities for career growth.
  • A comprehensive benefits package, including health insurance and retirement savings plan.

Additional Information

  • The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work well under pressure.
  • A passion for sales and customer service, with a focus on delivering exceptional results.
  • The ability to maintain accurate records and perform administrative tasks with precision.


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