Supervisor, Food Services

3 weeks ago


Toronto, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer service are met.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that they are meeting our high standards.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
Requirements
  • Education: College/CEGEP diploma or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Language: Fluency in English is required.
Work Environment

As a Food Service Supervisor at Tim Hortons, you will work in a fast-paced environment with a high level of customer interaction. You will be required to stand for extended periods and work under pressure to meet customer demand.

Personal Suitability
  • Client Focus: Excellent client focus and interpersonal skills are essential for this role.
  • Team Player: You will be working as part of a team, and excellent teamwork and communication skills are required.


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