Guest Services Director

2 weeks ago


Whitecourt, Canada Green Gables Inn Full time

Green Gables Inn is seeking an Accommodations Manager to oversee daily operations, staff recruitment, and maintenance activities.

About Us: As a renowned boutique hotel, Green Gables Inn prioritizes exceptional guest experiences and impeccable services. We're dedicated to creating memorable stays for our guests, and we're looking for a skilled professional to join our team.

Salary: $55,000 - $65,000 per year, depending on experience

Job Description:

Overview: The Accommodations Manager will be responsible for developing and implementing policies and procedures to ensure seamless guest experiences. This includes overseeing room assignments, resolving issues promptly, and maintaining high standards of cleanliness and organization.

Key Responsibilities:

  • Recruit, train, and supervise a team of staff members to provide exceptional guest services
  • Negotiate with suppliers to secure the best materials and supplies for daily operations
  • Establish and maintain strong relationships with clients to ensure satisfaction and loyalty
  • Develop and implement strategies to improve guest satisfaction and retention

Requirements:

  • 2+ years of experience in hospitality or a related field
  • College/CEGEP degree or equivalent
  • Strong communication and leadership skills
  • Ability to work independently and as part of a team

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Contact Information: If you are a motivated and experienced professional looking for a new challenge, please submit your application to us. We look forward to hearing from you


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