ERP Process Optimization Specialist

2 weeks ago


Montreal, Quebec, Canada Fed IT Full time

At FED IT, a recruitment agency specializing in IT professions, we're looking for an experienced ERP DevOps Manager to join a manufacturing company in Lasalle. This role aims to manage and optimize ERP application development and IT support processes, ensuring the delivery of high-quality systems.

Main Responsibilities:
  • IT Support Ticket Management: Oversee the entire lifecycle of tickets related to ERP applications, from receipt to quality assurance.
  • System Delivery Planning: Set realistic expectations for delivery times and results, ensuring alignment with corporate objectives.
  • Process Optimization: Continuously improve ERP development processes to increase efficiency and standardize best practices.
  • Quality and Performance Management: Monitor and evaluate the quality and performance of developers' work, ensuring compliance with established standards.
  • Team Development: Encourage the growth of the ERP development team by reinforcing skills, standardizing processes, and improving workflow. This includes mentoring team members, evaluating performance, and promoting a culture of continuous learning.
  • Support for Technical Challenges: Help the team overcome technical obstacles and find effective solutions.
About You:

We are looking for a professional with:

  • A bachelor's degree in computer science, information technology, engineering, or a related field.
  • A master's degree or relevant certifications in DevOps, project management, or similar fields is a plus.
  • 5 to 10 years' experience in development with solid knowledge of .NET frameworks and related technologies.
  • At least 2-3 years of management experience, ideally in a DevOps environment.
  • Over 3 years' experience with ERP systems.
Requirements:
  • Demonstrated ability to manage and mentor a team, with a focus on skills development and process improvement.
  • Strong organizational and problem-solving skills, with strong attention to detail.
  • Excellent communication and interpersonal skills, facilitating interactions with different stakeholders.
  • Expertise in modern DevOps methodologies, tools, code review, clean code principles, and software development best practices.
Salary Range:

$80,000 - $120,000 per year, depending on experience and qualifications.



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