Content Claims Specialist

3 weeks ago


Barrie, Ontario, Canada Crawford & Company Full time

pPositionSummary/ppWearecurrentlyrecruitingforaContentClaimsSpecialisttojoinourteamatCrawford&CompanyinOntario,Canada./ppTheroleofContentClaimsSpecialistisamulti-facetedposition,whichfocusesprimarilyinthefollowingfourkeyareasofourcontentclaimshandlingoperations:/pulliWithahighfocusoncustomerservice,ourContentClaimsSpecialist–FieldactsasanintermediarybetweentheInsuranceCompany'spropertyadjusters,andtheirpolicyholdersassistingwiththeinventoryandvaluationsofthepolicyholder's/claimant'stotallosscontents,whicharemostcommonlycausedbytheft,water,fireandotherperils./liliWefocusontheaccurateandtimelyprocessingofcontentclaims,viatheuseofourclaimshandlingmethodologyanditscontentclaimsprocessingandpricingplatform–exclaim./liliOuremployeesoperatefromtheirappropriatelysetupandequippedhome-basedofficesandareconsistently(daily/weeklybasis)assignednewclaimfiles./liliWeareresponsibleforrecordingalldailyclaimshandlingactivity,withrespecttohoursworked/timespentpertaskaswellasfulfillingalloftheirrequiredadministrativejobduties./li/ulpbResponsibilities/b/ppAspartofthisrole,responsibilitiesinclude,butarenotlimitedtothefollowing:/pulliConductonsitevisittomeettheadjusters/policyholdersandotherindustryvendorsandconducttheinventoryofthetotallosscontents./liliEnsureconsistentandquality/turnaroundofallclaimsinaccordancewiththeCompany'sproductivityandperformancestandards./liliWorkwiththesupportofotherteamsatCrawford&Companytoorganize/directtheresourcesrequiredforcompletingtheinventoryandLKQvaluationofalltotallosscontentsinanefficientandeffectivemannerperproductivitystandards./liliAdheretoCrawford&Company'scommitmenttotimelyandinformativeupdatesonthecontentclaimsprocesstoadjusters/policyholders./liliComplete/submitdetailedwork/timelogsdaily,forallclaimtaskcompleted./liliMaintainclaimrelatednotesintheCompany'splatformexclaim,relatedtovarioustasksinvolvedinhandlingtheclaim./liliEnsuretimelyandaccuratecompletion/pricingofalloutstandingitems,whichhavenotbeenpricedviaotherteamsandadheringtoLike,KindandQuality(LKQ)standards./liliConsistentlypromoteCrawford&Company'sbrand,image,andreputationinaprofessionalandpositivemanner./liliMaybeexposedtodiverseconditions(cold,heat,rain,debris,etc)./li/ulpbRequirements/b/pulliASecondarySchooldiploma./liliAbilitytoworkindependentlyinmostcircumstances,withminimalsupervision./liliSomepriorbackground/experienceinthePropertyclaimsindustrywouldbeconsideredanasset./liliBeabletoprovideanadequateworkspace,freeofnoise./liliEmployeemustprovidetheirownhigh-speedinternetservice./liliCompanyequipmentincludinglaptopwillbeprovided.Itistheemployee'sresponsibilitytocareandmaintaintheequipment,asperpolicy./liliOwnvehicleandvaliddriver'slicense./liliOccasionalOvernighttravelmayberequired,anybusiness-relatedexpensewouldbecoveredbyCrawford&Company./liliStrongcomputerskills(MSOffice/Outlook,etc)./liliStrongcommunicationskills./liliDemonstratedabilitytoadapttochangeandnewtechnology./liliWillingnesstolearnandcontinuouslyimprove./li/ulpbAdditionalInformation/b/ppWethankallapplicantsfortheirinterestinCrawford&Companyhowever,onlythoseselectedforaninterviewwillbecontacted./ppCrawfordisanEmploymentEquityemployercommittedtodiversityandinclusion.Wewelcomeapplicationsfromvisibleminoritygroupmembers,women,Aboriginalpeople,personswithdisabilities,membersofsexualminoritygroupsandotherswhomaycontributetothefurtherdiversificationofideas./ppCrawfordiscommittedtoaccommodatingapplicantswithdisabilitiesthroughoutthehiringprocess,inaccordancewiththeOntarioHumanRightsCode,AccessibilityforOntarianswithDisabilitiesActandCrawford'sownpolicies.Wewillworkwithapplicantsrequestingaccommodationsatanystageofthehiringprocess.Applicantsarerequiredtoprovidetheiraccommodationneedsinadvanceandsubmitadequatedocumentationtosupporttheirrequestforaccommodationintheassessmentprocessand/ortoperformtheessentialdutiesofthepostedposition.Ifyouhaveanaccommodationneed,pleaseemailassoonaspossibletomakeappropriatearrangements./pp#LI-CD1br#LI-RT1/p



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