Marine Insurance Specialist

4 weeks ago


Barrie, Ontario, Canada Orbit Insurance Services Full time
Job Summary

As a Marine Insurance Specialist at Orbit Insurance Services, you will be responsible for providing expert advice and customized watercraft insurance solutions to our clients. This role requires strong communication skills, a willingness to learn, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Process endorsements and cancellations for watercraft policies.
  • Assist in managing large volumes of inbound and outbound calls.
  • Identify and explain appropriate coverage to clients.
  • Communicate with clients regarding existing and possible changes to coverage.
  • Quote changes to existing watercraft policies and process endorsements and cancellations at the request of clients.
  • File attachments and conversation notes in the appropriate location according to the workflow.
  • Counsel clients on claims and report claims to the insurance company as required.
  • Assist with cross-selling efforts of all lifestyle products and generating leads for home and auto insurance.

Qualifications

  • Completion of secondary school.
  • Registered Insurance Broker (Ontario) with a Service focus.
  • Willingness to get licensed Nationally (excluding Quebec).
  • CAIB, CPIB, CIP, FCIP, CRM or other industry designations an asset.
  • Working knowledge of Microsoft Word, Microsoft Outlook, and Microsoft Excel.
  • Familiarity with Power Broker or Epic is an asset.
  • Proven experience offering client-focused solutions and building long-lasting relationships.
  • Knowledge of the watercraft lifestyle product set is an asset, but not required.
  • Excellent communication skills, written and verbal.

What We Offer

We offer a competitive salary and bonus structure, industry-leading group benefits, a defined benefit pension plan, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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