Marine Insurance Specialist
4 weeks ago
As a Marine Insurance Specialist at Orbit Insurance Services, you will be responsible for providing expert advice and customized watercraft insurance solutions to our clients. This role requires strong communication skills, a willingness to learn, and a passion for delivering exceptional customer service.
Key Responsibilities
- Respond to client inquiries and resolve issues in a timely and professional manner.
- Process endorsements and cancellations for watercraft policies.
- Assist in managing large volumes of inbound and outbound calls.
- Identify and explain appropriate coverage to clients.
- Communicate with clients regarding existing and possible changes to coverage.
- Quote changes to existing watercraft policies and process endorsements and cancellations at the request of clients.
- File attachments and conversation notes in the appropriate location according to the workflow.
- Counsel clients on claims and report claims to the insurance company as required.
- Assist with cross-selling efforts of all lifestyle products and generating leads for home and auto insurance.
Qualifications
- Completion of secondary school.
- Registered Insurance Broker (Ontario) with a Service focus.
- Willingness to get licensed Nationally (excluding Quebec).
- CAIB, CPIB, CIP, FCIP, CRM or other industry designations an asset.
- Working knowledge of Microsoft Word, Microsoft Outlook, and Microsoft Excel.
- Familiarity with Power Broker or Epic is an asset.
- Proven experience offering client-focused solutions and building long-lasting relationships.
- Knowledge of the watercraft lifestyle product set is an asset, but not required.
- Excellent communication skills, written and verbal.
What We Offer
We offer a competitive salary and bonus structure, industry-leading group benefits, a defined benefit pension plan, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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