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Service Team Member Montréal

2 months ago

Moncton, New Brunswick, Canada Michaels Full time
Détails du poste :

En tant que Service Team Member, vous offrirez un service client amical et attentif aux clients de notre magasin de détail. Vous aident-ils à trouver les produits qu'ils recherchent et à faire leurs achats avec efficacité.

Vous serez responsable du déchargement des livraisons, de la présentation de la marchandise et du maintien des normes de rangement du magasin. Vous devrez également offrir une expérience rapide et courtoise aux caisses et manipuler l'argent selon les normes.

Activités principales :
  • Aider les clients à faire leurs achats et à trouver les produits qu'ils recherchent.
  • Offrir une expérience rapide et courtoise aux caisses.
  • Sensibiliser les clients aux avantages du programme de récompenses.
  • Mettre les clients au courant du sondage Voix du client.
  • Aider avec les processus omnicanaux.
  • Participer aux processus de déchargement des camions.
  • Responsable du rangement de la marchandise.
  • Effectuer les tâches d'optimisation des stocks.
  • Soutenir les programmes de prévention des pertes et de sécurité.

Exigences physiques :

Vous devez être capable de rester debout pendant de longues périodes, de vous déplacer dans le magasin et de sé courber, soulever, transporter, atteindre et s'étirer fréquemment. Vous devez être capable de soulever des boïtes lourdes et d'accéder à des étagères élevées à l'aide d'une échelle ou d'un équipement similaire.

Environnement de travail :

Vous travaillez dans un environnement de magasin de détail public à prendre soin des clients. Toutes les aires publiques sont climatisées, mais quelques entrepâts peuvent ne pas l'être. Il se peut que du travail à l'éxtérieure vous soit assigné (recueillir les paniers de magasinage ou pendant le déchargement des camions). L'atelier d'encadrement comporte une machine de coupe du verre et une presse à chaud.