Customer Service Associate
2 weeks ago
About RONA+
At RONA+, we are a team of over 22,000 employees who are passionate about helping customers bring their projects to life. Our banners across Canada, including RONA and Dick's Lumber, are committed to making a difference in the communities we serve.
We believe that our employees are the key to our success, which is why we offer a comprehensive training program for all new hires and opportunities for advancement within the company.
Your Role:
- You will be responsible for providing excellent customer service by greeting customers warmly and ensuring a good customer experience.
- Exchange or return merchandise according to company policy and ensure each cashier has the necessary items to accomplish their tasks.
- Produce and balance the cash report at the end of each shift and prepare paperwork for rental vehicles.
- Be aware of current promotions and flyers and comply with policies and procedures regarding loss prevention, breakage of goods, and health and safety.
What We're Looking For:
- Strong communication skills and previous cashier and customer service experience would be an asset.
Benefits:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that's involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.
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