Customer Service Associate

2 weeks ago


Québec, Quebec, Canada RONA+ Full time

About RONA+

At RONA+, we are a team of over 22,000 employees who are passionate about helping customers bring their projects to life. Our banners across Canada, including RONA and Dick's Lumber, are committed to making a difference in the communities we serve.

We believe that our employees are the key to our success, which is why we offer a comprehensive training program for all new hires and opportunities for advancement within the company.

Your Role:

  • You will be responsible for providing excellent customer service by greeting customers warmly and ensuring a good customer experience.
  • Exchange or return merchandise according to company policy and ensure each cashier has the necessary items to accomplish their tasks.
  • Produce and balance the cash report at the end of each shift and prepare paperwork for rental vehicles.
  • Be aware of current promotions and flyers and comply with policies and procedures regarding loss prevention, breakage of goods, and health and safety.

What We're Looking For:

  • Strong communication skills and previous cashier and customer service experience would be an asset.

Benefits:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that's involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience.



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