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Customer Service Representative

2 months ago

Laval, Quebec, Canada Lifemark Full time
Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and administrative support to ensure a seamless experience.

Responsibilities:

  • Answering telephone calls and greeting clients
  • Responding to inquiries and resolving client issues
  • Processing incoming and outgoing mail, courier, and faxes
  • Providing administrative support to the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier and fax maintenance

Qualifications:

  • Previous customer service experience, preferably in a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred

About Lifemark:

Lifemark is committed to providing exceptional patient care and service. We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative.

What We Offer:

Lifemark offers a competitive salary and benefits package, as well as opportunities for professional growth and development.