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Food Service Team Lead

2 months ago

Winnipeg, Manitoba, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Lead and manage a team of food service staff to ensure excellent customer service and food quality.
  • Requisition food and kitchen supplies to maintain inventory levels and ensure efficient operations.
  • Supervise and coordinate activities of staff who prepare and portion food, ensuring that food safety and quality standards are met.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and operational decisions.
  • Prepare and submit reports to management on a regular basis.
Requirements:
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Physical ability to stand for extended periods, bend, crouch, and kneel.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.