Food Service Team Lead

4 weeks ago

Winnipeg, Manitoba, Canada Tim Hortons Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a skilled Food Service Team Lead to join our team at Tim Hortons. As a Food Service Team Lead, you will be responsible for leading a team of food service counter attendants and food preparers to ensure excellent customer service and high-quality food products.

Key Responsibilities:

  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Requisition food and kitchen supplies to maintain inventory levels.
  • Supervise and co-ordinate activities of staff to ensure smooth operation of the food service area.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe working environment.
  • Ensure that food and service meet quality control standards by conducting regular quality checks.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management decisions.
  • Prepare and submit reports to management to track performance and identify areas for improvement.

Requirements:

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a food service environment.

Work Environment: Fast-paced environment with tight deadlines and a combination of sitting, standing, walking, and standing for extended periods.

Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability.

Financial Benefits: Group insurance benefits and life insurance.

Support for Newcomers and Refugees: Supports newcomers and/or refugees with foreign credential recognition.

Support for Indigenous People: Develops and maintains relationships with indigenous communities, indigenous-owned businesses, and organizations.

Work Term: Permanent

Work Language: English

Hours: 40 hours per week

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