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Large Loss Property Claims Examiner

2 months ago


Ottawa, Ontario, Canada Aviva Full time

**About the Role**

Aviva is seeking a highly skilled Large Loss Property Claims Examiner to join our National Property Technical Team. As a key member of our team, you will be responsible for reviewing claim files and overseeing claims handled by third-party adjusters.

**Key Responsibilities**

  • Resource field work to be completed by IA by setting clear expectations and timelines and managing the file through to completion.
  • Arrange market calls or work with various insurers on subscription claims.
  • Prepare and present a complete file strategy, coverage analysis, disposition, and business case.
  • Investigate claims by reviewing IA reports and specialists to acquire facts and information to analyze the loss.
  • Review and compile facts, policies, technical reports, analyze estimates, value of claim, and settle claims.
  • Communicate claim adjustments via written reports to all parties, based on policy wording and circumstances surrounding the loss to resolve the claim.
  • Provide outstanding service to our customers.
  • Responsible for data accuracy and issuing payments to vendors, insureds, and specialists.
  • Ensure all correspondence is completed in a timely and effective manner, including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters, etc.
  • Responsible for recognizing questionable claims, subrogation, and risk opportunities.

**Requirements**

  • Detailed knowledge of the property insurance industry.
  • At least 5+ years of commercial and residential property experience.
  • Strong construction knowledge.
  • Strong digital literacy.
  • Strong solid understanding of property insurance case law.
  • Detailed knowledge of a variety of property coverage wordings.
  • Some basic accounting skills.
  • Outstanding communication and negotiation skills.
  • Excellent report writing skills.
  • Licensing in NB, PEI & NFLD (asset).

**What We Offer**

  • A compelling rewards package, including base salary, eligibility for annual bonus, paid vacation, retirement savings, share plan, health benefits, personal wellness account, and 3 paid volunteer days per year.
  • Outstanding career development opportunities.
  • Paid professional development education (Controlled Insurance Program designation).
  • Corporate wellness programs to support our employees' physical and mental health.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.