Branch Manager

3 weeks ago


Hamilton, Ontario, Canada BMO Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our retail banking team. As a key member of our organization, you will be responsible for delivering exceptional customer service and driving sales growth in our branches.

Key Responsibilities
  • Lead and manage a team of retail banking professionals to achieve sales and service targets.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with internal stakeholders to leverage sales, fulfillment, and referral opportunities.
  • Monitor sales and service performance against plan and identify areas for improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Stay up-to-date with industry trends and competitor activity to inform business decisions.
Requirements
  • 5-7 years of relevant experience in retail banking or a related field.
  • Proven track record of delivering sales and service results in a fast-paced environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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