Branch Manager

3 weeks ago


Hamilton, Ontario, Canada BMO Full time
Job Summary

BMO is seeking a highly skilled Branch Manager to lead our retail banking sales and service team. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities
  • Develop and execute a branch business plan to maximize business growth and wallet share.
  • Lead a team of sales and service professionals to deliver exceptional customer experiences.
  • Build and maintain strong relationships with customers, colleagues, and stakeholders.
  • Identify and capitalize on business opportunities to drive revenue growth.
  • Monitor and analyze sales and service performance to identify areas for improvement.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • 5-7 years of relevant experience in retail banking sales and service.
  • Proven track record of driving business growth and improving customer satisfaction.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed business decisions.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, tuition reimbursement, and retirement savings plans.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.

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