Technical Project Lead

6 days ago


Markham, Ontario, Canada Randstad Canada Full time
Job Title

Technical Project Lead - Web Implementation Specialist

Overview

Randstad Canada is seeking a Technical Project Lead to oversee the implementation of web projects for elite private members clubs worldwide. As a key member of our team, you will be responsible for guiding project coordinators and team leads to deliver high-quality websites that reflect the clients' culture of excellence.

Key Responsibilities
  1. Oversee the progress of high-priority website projects and ensure they stay on track.
  2. Mentor Team Leads and Project Coordinators to achieve monthly, quarterly, and annual objectives.
  3. Act as the main escalation point for client issues and troubleshooting.
  4. Manage the onboarding of new team members and guide their career development.
  5. Conduct regular process reviews and ensure teams adhere to quality standards.
  6. Facilitate team meetings and ensure cross-department collaboration.
Requirements

To succeed in this role, you will need:

  • A Bachelor's degree or college diploma.
  • 2+ years of experience managing a team of Implementation Coordinators or Project Managers.
  • Customer service experience in the software industry, with strong organizational and communication skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and other tools.
Estimated Salary

$80,000 - $110,000 per year, depending on experience.

Benefits

This is an exciting opportunity for someone with a strong background in leadership, process management, and customer service to join our team at Randstad Canada. We offer a competitive compensation package, flexible work schedule, and opportunities for professional growth and development.


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