Accounts Receivable Liaison

3 weeks ago


Vaughan, Ontario, Canada Lithia & Driveway Full time

Job Summary:

The Accounts Receivable Representative is a key liaison between Lithia Motors, Inc. and its customers, providing exceptional customer service and ensuring timely collection of service and parts customer receivables.

Responsibilities:

  • Monitor customer accounts daily to identify aged receivables and contact customers for payment.
  • Keep detailed records and reporting on collection activity, including updating systems and trackers.
  • Receive in-bound AR related calls and resolve billing issues.
  • Research and respond to inquiries from service and parts customers, Lithia stores, and internal customers within established service level agreements.
  • Other duties as assigned.

Requirements:

  • High school graduate or equivalent, 18 years or older.
  • Previous customer service experience.
  • Experience with outbound calls or collections is valuable.

Benefits:

  • Competitive pay.
  • Medical, dental, and vision plans.
  • Paid holidays and PTO.
  • Short and long-term disability.
  • Life insurance.
  • 401(k) retirement plan.
  • Employee stock purchase plan.
  • Lithia Learning Center.
  • Vehicle purchase discounts.
  • Wellness programs.

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Up to 1/3 of time: standing, walking, lifting up to 25 pounds.
  • Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing.

We are an equal opportunity employer.



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