Accounts Receivable Liaison
3 weeks ago
Job Summary:
The Accounts Receivable Representative is a key liaison between Lithia Motors, Inc. and its customers, providing exceptional customer service and ensuring timely collection of service and parts customer receivables.
Responsibilities:
- Monitor customer accounts daily to identify aged receivables and contact customers for payment.
- Keep detailed records and reporting on collection activity, including updating systems and trackers.
- Receive in-bound AR related calls and resolve billing issues.
- Research and respond to inquiries from service and parts customers, Lithia stores, and internal customers within established service level agreements.
- Other duties as assigned.
Requirements:
- High school graduate or equivalent, 18 years or older.
- Previous customer service experience.
- Experience with outbound calls or collections is valuable.
Benefits:
- Competitive pay.
- Medical, dental, and vision plans.
- Paid holidays and PTO.
- Short and long-term disability.
- Life insurance.
- 401(k) retirement plan.
- Employee stock purchase plan.
- Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Up to 1/3 of time: standing, walking, lifting up to 25 pounds.
- Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing.
We are an equal opportunity employer.
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