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Client Experience Advocate

1 week ago

Vancouver, British Columbia, Canada T-Net British Columbia Full time

We are seeking an experienced Client Experience Advocate to join our team at T-Net British Columbia. In this role, you will play a critical part in shaping our client experience strategy and ensuring that our clients receive the best possible service.

Key Responsibilities
  • Develop and implement client experience strategies to drive business growth and improve customer satisfaction
  • Analyze customer feedback and data to identify areas for improvement
  • Collaborate with cross-functional teams to develop and implement process improvements
  • Develop and maintain relationships with key stakeholders, including clients and internal teams

A successful candidate will possess excellent analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with both internal and external stakeholders.