Logistics Coordinator

4 weeks ago


Truro, Nova Scotia, Canada Municipal Group of Companies Full time

Municipal Group of Companies is a leading provider of transportation services, offering a range of solutions to meet the needs of our customers. We are currently seeking a skilled Dispatcher to join our team based in Truro, Nova Scotia.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Utilize ShipTrack software to dispatch, track, and report on shipments
  • Verify the status of time-sensitive freight and communicate with drivers and customers as needed
  • Predict and communicate potential service delays to customers
  • Adapt routes to minimize delays and ensure efficient delivery
  • Identify and communicate potential sales leads to the sales team
  • Provide clients with accurate quotes for shipping costs
  • Develop a strong understanding of our services, including Same Day, Overnight, and Direct Drive
  • Interact with drivers to provide support and assistance as needed
  • Collaborate with other departments to ensure seamless operations
  • Perform other duties as assigned by management

Requirements:

  • 2-3 years of experience in a similar role
  • Proficiency in MS Office, including Outlook, Excel, and Word
  • Technical knowledge is considered an asset
  • Previous experience in the trucking or courier industry is preferred
  • Strong work ethic and ability to multitask
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid Class 5 Driver's License is required

We offer a comprehensive pension and benefits package, as well as opportunities for advancement and training and development.


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