Customer Service Representative

3 weeks ago


Cornwall, Canada Your Independent Grocer Full time

At Your Independent Grocer, we're shaping the future of Canadian retail together. We value authenticity, trust, and making connections in our communities across Canada.

Join Our Team

We have opportunities for hard-working, enthusiastic, and reliable people to become a part of our team. Whether you're just starting your career or looking for a new job, this is where you belong.

We succeed through collaboration and commitment, setting a high bar for ourselves and those around us. If you're motivated to learn new things and deliver great customer service, we want to hear from you.

About This Role
  • We're looking for a Customer Service Representative to connect with customers through delightful conversations and efficient transactions, creating a memorable in-store shopping experience.

This role requires providing great customer service, scanning products accurately, processing customer transactions efficiently, and supporting company-directed promotions and programs.

Key Responsibilities
  1. Provide exceptional customer service
  2. Scan products and process customer transactions accurately
  3. Support in the delivery of company-directed promotions and programs
  4. Handle cash and credit card transactions
  5. Keep the register area neat and stocked with essential supplies
  6. Assist customers with general inquiries
  7. Maintain a positive environment in the store
Requirements
  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and deliver great customer service
Benefits

We offer progressive careers, comprehensive training, flexibility, and other competitive benefits. Our commitment to sustainability and social impact is an essential part of how we do business, focusing on areas where we can make the greatest impact.

We're one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers, and Canada's Top Employers for Young People.

Compensation

The estimated hourly compensation for this role is between $16.00 and $17.10 per hour, based on factors including candidate experience, knowledge, and geographical region.



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