Client Relationship Manager

3 weeks ago

Kimberley, British Columbia, Canada Royal Bank of Canada Full time

Job Overview

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional client service and building strong relationships with our clients.

Key Responsibilities

  • Proactively engage with clients to understand their banking needs and provide personalized solutions.
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listen and engage clients in conversation to further understand their individual needs.
  • Proactively take ownership of resolving and preventing client banking problems.

Requirements

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices.

What We Offer

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
  • Continued opportunities for career advancement.
  • World-class sales training, coaching, and development opportunities.
  • Support from a dynamic, collaborative, progressive, and high-performing team.

About Us

Royal Bank of Canada is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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